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Customer Service Assurance

Important Update


Dear Valued Customers,

Here is the latest COVID update:

  • Our business has remained open (but with a reduced schedule) and is operating well.

  • With the controlled reopening, we now have stock of most items and working closely with our suppliers. While a very limited number of products may remain hard to get, we can work with you on substitutions, if necessary.

  • Based on Michigan's guidelines, we have asked our employees to continue to reduce hours and to rotate more so that we can limit risk while at work, and so employees can care for their families.

  • We are continuing to take additional steps to clean our workplace and with packaging.

  • We will be open Mondays through Thursdays, but closed on Fridays and weekends.

  • Some customer service calls may be taken by employees working from their homes. So if you hear a child in the background, please smile and be understanding.

  • Like you, we are concerned about the safety of our customers, employees, families and friends. We are concerned about the economy and implications of all of the news we are hearing. Throughout our 20 years of being in business we have been tested, but perhaps never like this. But now is the time for us to remain calm and to keep balance.

    Thank you! We GREATLY appreciate your understanding and wish everyone a safe road ahead!


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    Customer Service Assurance

    Contact Us

    1-888-809-8800
    Monday-Thursday 9:00 am - 5:00 pm
    Friday 9:00 am - 12:00 pm
    Fax: 1-866-922-2904
    Email: Sales@TrophyCentral.com

    Operations:
    5085 US Highway 41 S., Suite B
    Marquette, Michigan 49855

    Headquarters:
    Katonah, NY 10536

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